Broken Promises of Comcast – A Brief History

Comcast has made a considerable measure of guarantees about how its merger with Time Warner Cable will profit shoppers. Tragically, it has not generally satisfied its guarantees to controllers and people in general before. Given this reputation, it’s difficult to trust that Comcast will convey every one of the advantages it is promising if the merger experiences.

Comcast has colossal control over an immense system of link and broadband channels. It likewise possesses a profitable stream of substance from its past merger with NBCUniversal – including link channels, news systems, privately claimed communicate stations around the nation, and creation and substance advancement activities and resources.

Comcast has endeavored to guarantee people in general and controllers that any worries about this centralization of energy were at that point tended to when the FCC approved its 2011 merger. At the time, the FCC required Comcast to cling to various conditions to shield people in general from the genuine damages that could come about because of joining the two organizations. Be that as it may, as the cases underneath show, Comcast has not generally completed its responsibilities. This raises doubt about whether the organization can be trusted to make the best choice for purchasers if its merger with Time Warner Cable is affirmed and it increases much more power in the commercial center.

Failing to promote reasonably priced stand-alone broadband

As a component of the Comcast-NBCUniversal bargain, the FCC required Comcast to effectively market and offer sensibly estimated remain solitary broadband administration to consumers.1 The worry was that Comcast would make broadband accessible to customers as a major aspect of a package just, compelling them to purchase costly link bundles in the event that they needed to get broadband administration.

In any case, the FCC later found that Comcast had neglected to showcase its “Execution Starter” broadband administration as promised.2 After a year-long examination, the FCC came to a $800,000 settlement with the organization since it had neglected to say the administration in its mailings to clients, highlight it noticeably on its site, or offer it at its retail locations as it was required to improve the situation three years.3 Comcast was requested by the FCC to stretch out its sense of duty regarding offer remain solitary broadband administration at a particular value point for one extra year.

Discriminating against competing cable channels

Systems and different proprietors of programming need to go into conveyance understandings with a specific end goal to be conveyed by link administrators like Comcast. Rivals of the Comcast-NBCUniversal bargain contended that Comcast would have a motivating force to support its own particular substance and hindrance autonomous developers – for instance, in its channel lineups. In this manner, as a component of the Comcast-NBCUniversal bargain, Comcast vowed that it would not support any news or business channels that it claims – like CNBC and MSNBC – and consented to take after a “neighborhooding” duty. Under this assention, if Comcast conveyed a progression of four business/news directs in succession, at that point it was required to convey all unaffiliated news diverts in that same “neighborhood” of channels.4

This condition was intended to ensure stations that are not connected to a link administrator. From a customer point of view, this bodes well. Consider the last time you flipped through TV stations and how it affected what you at last chose to watch. Flipping through a gathering of news and business channels that prohibits content from a contender could genuinely affect the probability that a shopper will run over that substance. Truth be told, that is precisely what occurred in 2011 when Comcast gave its own particular news systems MSNBC and CNBC special treatment over Bloomberg.5 While Comcast put its own particular news organizes in the best possible neighborhoods in the two its standard definition and top quality offerings, it neglected to convey Bloomberg contiguous its other SD news channels.6 In 2012, the FCC requested Comcast to convey Bloomberg close to its different news diverts in the majority of its offerings,7 yet the scene offers another case of why controllers and general society ought to be careful about any guarantees that Comcast makes.

Imposing data caps on rivals’ online video programming

Comcast has guaranteed controllers and general society that it won’t carry on in a way that damages contending on the web video distributors.8 However, it has a background marked by oppressing on the web video administrations which have undermined Comcast’s conventional membership show.

Buyers have for quite some time possessed the capacity to stream programming over Internet-empowered gadgets also, computer game consoles. These gadgets associate with the Internet and enable buyers to download applications for online video administrations. Comcast, for instance, has its own particular Xfinity application that conveys video over the Internet. Before, it has favored its own application over other organizations’ applications using information tops.

Previously, Comcast has explored different avenues regarding forcing information tops on its private video customers9 and has rebuffed purchasers for going over these tops by either ousting them from the system or charging them additional for surpassing their month to month limit.10 in the meantime, it has exempted its own particular administrations from these tops. Information tops that apply just to video benefits that contend with Comcast are obviously oppressive. This is precisely the kind of conduct that controllers were stressed over amid the civil argument over the ComcastNBC merger.

Comcast proceeds to waiver with regards to information tops, suspending tops in a few markets while testing layered methodologies in other markets.11 In a few examples, Comcast has connected these tops to contender administrations like Netflix or Amazon, while exempting its own particular spilling services.12 A bigger, all the more capable Comcast will have a solid motivating force to utilize information tops to support its own substance, particularly as more buyers are slicing the rope and swinging to broadband for video content.13

Treating on the web video wholesalers unreasonably Comcast contends that the current conditions forced by the FCC when it affirmed the Comcast-NBCUniversal merger ensure the improvement of rising and imaginative players on the web, and give shoppers focused decisions for getting to video content online.14 But a current question with an online video merchant, Project Concord, shows that Comcast keeps on practicing gigantic use over others in the online space – particularly finished littler, less-known players.15

The question between Project Concord and Comcast is at present before the FCC.16 Project Concord keeps up that Comcast – an organization with access to significant substance – is hesitant to make its “must-see” programming accessible to online merchants – despite the fact that it’s required to under the Comcast-NBCU deal.17 According to Project Concord, NBCU is battling its commitments at each conceivable turn, utilizing its enormous assets and energy to participate in an extensive and exorbitant continuing that “exclusive a multi-billion dollar combination can bear to mount.”18 The outcome has been slowed down transactions and refusals to push ahead until the point when the organization consents to the terms and rates requested by Comcast.

We’re worried that organizations like Project Concord will be compelled to acknowledge whatever terms and conditions are set by Comcast or be left in the tidy without access to Comcast’s clients. Comcast will keep on treating other online merchants also – either by securing its significant substance from others or acting in a way that keeps online wholesalers from contending with it.


1 FCC Filing,
2 See Comcast Settles With FCC For Not Meeting Broadband Merger Promise, Huffington Post, June 2012,
3 Stacey Higginbotham, Comcast pays $800,00 to U.S. for hiding stand-alone broadband, GigaOM, June 27, 2012,
5 FCC filing by Bloomberg,;;
8 Merger Order (“Neither Comcast nor C-NBCU shall engage in unfair methods of competition or unfair or deceptive acts or practices, the purpose or effect of which is to hinder significantly or prevent any MVPD or OVD from providing video programming online to subscribers or customers.”)
10 Public Knowledge Petition,
11Comcast Blog, Comcast to Replace Usage Cap With Improved Data Usage Management Approaches, May 2012,
12 Public Knowledge Officially Complains to FCC About Comcast/Xbox, Broadcasting & Cable, August
13 Consumerist has more on the data cap angle. See
15 See Ira Teinowitz, Comcast faces NBC merger complaint, TheDeal, March 8, 2012, 
16 FCC Filing, Project Concord,
17 Project Concord Filing at FCC,
18 Project Concord filing at FCC,

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